Contact Us
Have a question about a product or need help with your order? Contact the Stowvellan customer service team using the details below.
For order-related inquiries, include your order number and a short description of what you need help with.
Phone
+1 (716) 534-5521
Customer Service Hours
Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time (PT).
We are closed on weekends and U.S. federal holidays. Messages received outside business hours will be handled during our next business hours.
How We Can Help
• Product dimensions, materials, and package contents
• Order status and shipment tracking
• Delivery problems or missing items
• Return and exchange requests
• Refund inquiries
• Cancellation or delivery-address change requests
Returns and Exchanges
Email us before mailing a return or exchange. We will provide instructions, a prepaid return shipping label, and the correct return destination.
Please do not purchase return postage before contacting us.
Business Information
Store name: Stowvellan
Legal business name: HARBORSTONE GOODS LLC
Business correspondence address:
2400 Bardstown Rd
Louisville, KY 40205
United States
This correspondence address may differ from the return destination assigned to your order. Please contact us before mailing a return or arranging an in-person visit.